Contact Us

For all inquiries and issues, contact Support @ Recifoto.com.  (Remove spaces before and after @ symbol!)

To talk with us, call 914-570-4719, Monday through Friday from 8:00 am to 8:00 pm  EST or leave a message 24/7/365. We are located in New York.

 

6 thoughts on “Contact Us”

  1. I was very excited to download and begin using. I have registered 6 times now, and it continues to tell me that I need to logout out and renter data. ..? What’s up?
    Hoping to get this resolved. Great idea!
    Wendy

    1. Hi Wendy,
      I sent you an e mail earlier today which will hopefully have helped. If not, let me know.
      David

  2. Is there a way to delete recipes in ‘my recipes’.
    Is there a way to edit the name of a recipe I submitted after I’ve submitted it?
    Is there a way to organize recipes I save in ‘my recipes ‘ ?

    1. Thanks for downloading and using the ReciFoto App, and getting in contact with your questions. We love to hear from you.
      I hope this helps:

      Q: How do I delete a recipe?

      A: Right now, there are two ways you can delete a recipe. The first is to go to http://www.recifoto.com and log in with the same username and password you do with the ReciFoto app. Then click on your name in the upper right hand corner, and from the drop down menu, click on My Recipes. Find the recipe you want to delete – scroll over the image to see the title – and then click the delete button. Please note that when you go back to the App version, you’ll have to log out and then log back in to the App. We’ll try to remedy this in the next release!

      The other way to delete a recipe is to send an e mail to support@recifoto.com. Include your username and the name of the recipe that you want to delete, and we’ll take care of it for you.

      Q: Can I edit the title of a recipe once it has been submitted?

      A: Not now, this should be in the next update too. So, for now, send an e mail to support@recifoto.com. Include your username and the name of the recipe that you want to edit.

      Q: Is there a way to organize recipes I save in “my recipes”?

      A: In the interest of keeping the app uncomplicated, easy and fast, we opted against having check boxes for categories. There are a couple of ways that you can do this.
      One, is to add a #category in the title, i.e. #soup
      When you look at the fifth tab, which is the profile tab, you’ll notice a red tile with the number of recipes that you have added. If you click on that, you get a list of all of the names of your recipes, so if you click on the name, you’ll go to the recipe.
      The last way would be to create a different log in for each category, i.e. MarySoup for your soups, MarySalad for your salads.

      Don’t hesitate to ask more or to make suggestions on how we can make the app better!

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